slot121 Platform Privacy Notice

This page describes what we collect when you use slot121 and how we keep that data protected. We collect personal information during account registration, KYC verification, deposits, withdrawals, and gameplay. Our commitment is to handle your data transparently, store it securely, and share it only with payment processors and regulatory authorities when legally required.

We at slot121 do not sell your personal information to marketing companies, advertisers, or other third parties. We use your data solely to verify your identity, process your financial transactions, comply with anti-money-laundering laws, and improve our platform's security and performance. Your data remains encrypted in transit and at rest on our servers.

We recognize that your privacy matters. This policy explains which data we collect, how long we retain it, what choices you have, and how to contact us if you have questions about your information on slot121.

What we collect when you join slot121

We collect information in three phases: registration, KYC verification, and ongoing account activity. During registration, we ask for your email address, phone number, username, and password. We use your email to verify your account and send you important notifications about deposits, withdrawals, security alerts, and platform updates. We use your phone number to assist with account recovery if you forget your password.

During KYC verification, we ask for your legal name, date of birth, government-issued ID (passport or national ID card), recent address proof, and a verification selfie. We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations in the jurisdictions where we operate. We store your KYC documents encrypted and separate from your gaming activity.

As you use slot121, we log your deposits, withdrawals, game sessions, betting activity, and account changes. We record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer), the amount, and the timestamp. We also track your login history, devices you use, and IP addresses from which you access your account. This information helps us detect fraud, investigate disputes, and improve your experience.

Account data

Email, phone, username, password hash, full name, date of birth. We store this for as long as your account is active.

KYC documents

National ID, passport, address proof, selfie. We encrypt and store these for compliance purposes, then delete per our retention schedule.

Transaction logs

Deposits, withdrawals, game activity, timestamps. We retain these for minimum two years for dispute resolution and regulatory reporting.

Device and login data

Device type, OS, IP address, browser. We use this to detect unauthorized access and improve security.

How we use your data on slot121

We use your personal information to operate slot121 and deliver our services. We verify your identity through KYC to prevent underage access, money laundering, and fraud. We process your deposits and withdrawals by sharing your name and payment method with our payment processors—e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking. These processors hold your payment information separately from slot121.

We monitor your account for suspicious activity. If we detect login attempts from unusual locations, unexpected account changes, or betting patterns that suggest account compromise, we send you a security alert and may temporarily suspend your account. We also use your data to investigate player disputes, calculate your account balance, and generate your betting history for your review.

We analyze aggregated, anonymized data to understand which games and features are most popular, how our platform performs across different devices and regions, and where we can improve. This analysis never identifies you personally. We also use your data to comply with legal obligations—reporting suspicious transactions to financial authorities, responding to court orders, and maintaining records for tax and regulatory audits.

Data storage and security on slot121

We store your data on encrypted servers located in data centres that meet industry security standards. We use TLS encryption for all data in transit—when you send your password or payment information to slot121, it travels through an encrypted channel. Your password is hashed on our servers using a one-way encryption function; we never store your plain-text password.

Our servers may be located outside your jurisdiction. By using slot121, you acknowledge that your data may be processed and stored internationally. We apply the same security protections regardless of server location. We limit access to your personal data to employees and contractors who need it to provide our services. They are bound by confidentiality agreements.

We retain your KYC documents for a defined period to comply with regulations, then securely delete them. We keep your transaction logs for a minimum of two years to support dispute resolution and regulatory reporting. We retain your account data for as long as your account is active, plus a retention period after closure for legal and compliance reasons.

Cookies and tracking on our platform

We use cookies to remember your login status, language preferences, and account settings. Cookies are small text files stored on your device that help us recognize you when you return to slot121. Essential cookies are necessary for the platform to function; we set them automatically. Optional cookies help us analyze usage patterns and improve your experience.

Our Android app and iOS browser do not require cookies for core functionality. On desktop browsers, cookies enable single sign-on, so you don't need to log in repeatedly. You can disable non-essential cookies through your browser settings, but this may limit certain features. We do not use third-party tracking cookies for advertising; we only use first-party cookies to operate slot121.

Your rights and choices regarding data on slot121

You have the right to access your personal data on slot121. Log into your account and view your profile information, transaction history, and account settings anytime. You can update your email address, phone number, or password from your account settings. If you want to modify your KYC information or address, contact our customer support team via live chat, email, or in-app messaging.

You have the right to request deletion of your personal data. If you close your account, we attempt to delete your data after a retention period required by law. Some data may be retained longer for compliance or dispute resolution. Contact our support team to request data deletion or to learn about our specific retention schedule for your jurisdiction.

You have the right to know what data we hold about you and how we use it. Request a data subject access report by contacting our support team. We will provide a summary of your personal information and our processing activities within a reasonable timeframe. Our services are available only where local law permits. If you access slot121 from an unsupported jurisdiction, your account may be restricted and your data may be held pending review or transferred in accordance with applicable law.

Contact us about your privacy on slot121

If you have questions about how we handle your data, wish to access or delete your information, or want to report a data breach, contact our customer support team. We are available via live chat during business hours, email for detailed privacy inquiries, and in-app messaging for quick assistance. We aim to respond to privacy requests within ten business days.

Our support team operates across multiple time zones and can assist with data requests in English and local languages. During holidays such as Idul Fitri, Idul Adha, or Imlek, our response times may extend slightly, but we remain available for urgent security matters.

Related documents

Updates to our privacy policy

We may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of slot121 after an update means you accept the updated policy. If you do not agree with a change, you may close your account and request a refund of your remaining balance according to our withdrawal policy.

We at slot121 take your privacy seriously. Our commitment is to collect only the information we need, protect it with current security technology, and use it only for legitimate purposes. We operate transparently about how we handle your data and provide you with choices and control. If you have any questions about our privacy practices on slot121, contact our support team—we're here to help.